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Mobile Field
Force Automation
Q1. What does
biz-e-Motion MobileSale do?
Answer: biz-e-Motion MobileSale
allows field salesperson to access
information and log in transactions from remote locations. Data
can be exchanged between the backend server and their PDAs using cradle
synchronization or wireless synchronization.
Q2. What type of PDAs does biz-e-Motion
MobileSale support?
Answer: biz-e-Motion MobileSale
supports PDAs running on the Pocket PC 2002
operating system. At present, it does not support devices with
Palm OS or proprietary operating systems.
Q3. Do I need
a mobile phone for data synchronization?
Answer: You may make use of the mobile phone’s modem if you
are doing wireless synchronization. However, this is usually done
using a modem attached to the PDA.
Q4. I deal with traditional products with Chinese names.
Does biz-e-Motion MobileSale support bilingual toggle?
Answer: Yes, you can toggle between the English and Chinese
languages and view product description, customer and vendor names in
both languages.
Q5. Can I deploy biz-e-Motion MobileSale for
my van sales operations?
Answer: Yes, van sales operation is one of the targeted
application areas of biz-e-Motion MobileSale. Each van can be set
up as a mobile location in the system. You can load up the vans by
transferring product items into the location. During the sales
call, van salesman can enter and print cash sales and receipts for
payment collected.
Q6. My van sales customers regularly order
the same items. Can I make order entry for these items easier to
save time?
Answer: For each customer, you can set up one or more
regular orders containing the items that are ordered regularly.
When entering orders, users can select items directly from the
customer’s regular orders instead of searching through the entire
product list.
Q7. Can the van salesmen do printing from their
PDA?
Answer: Yes, if you have a printer installed in the van for
this purpose. Contact our representatives for a recommendation.
Q8. How can I make customer visitation
schedule more efficient for each salesperson?
Answer: You can set up a customer visitation schedule for
each salesperson and they will be able to know which customers to visit
on a particular by doing a quick check on the PDA.
Q9. What information is available on the
mobile device?
Answer: Users can view information pertaining to customers,
products and transactions on the mobile device.
Q10. What transactions can be carried out by the
mobile salesperson?
Answer: Transactions that can be carried out include sales
order, returns, exchange, delivery order, cash sales and collection.
Q11. What if my salesperson lost the PDA?
Answer: Access to the PDA and the biz-e-Motion program are
password controlled. Unauthorized person will not be able gain
access to your data with the PDA.
Q12. My salesmen are
not familiar with PDA. Will they be able to use it?
Answer: The program is designed to be user friendly.
It can be mastered after some training. Besides bilingual toggle
is available to help users who are not so proficient in English.
Q13. Can my
salesperson use the system when they are overseas?
Answer: Yes, they can use it anytime and anywhere.
They will need to be able to dial up to the HQ if synchronization is
required.
Q14. Where else can I deploy biz-e-Motion
MobileSale?
Answer: You can deploy biz-e-Motion MobileSale in
exhibitions booths where there is a shortage of power source or
telephone line. You can also use it at temporary sales counters
under special sales promotion arrangements.
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