Inventory Management

 

e-Solution Retail supports inventoried items including normal inventory items, kits, assembled items, consigned items as well as non-inventoried items such as concessionaire and service charges.  In addition, the program deals with multiple units of measure and tracks serial, batch numbers and warranty of items sold.  The HQ makes use of the inventory management module to manage stock items, ensuring optimized sales at every outlet.   

 

Item Master Maintenance

Item master are maintained at the HQ.  This includes creation of new products, as well as updating information of existing items.  Information on non-inventoried items is also maintained.  Stock information including stock code, description, barcode, product group, unit of measure, complementary and supplementary items are downloaded to the outlets.

 

Stock Control and Replenishment

The HQ manages inventory level at the outlets by setting maximum, minimum stock level as well as reorder level and quantity.  Stock replenishment for each outlet is done based on reorder reports for each outlet.  These reports can be filtered by product group, vendor etc.  Reorder reports can also be generated for consignment items for each vendor/consignor.

 

Preparation of Product and Barcode Label

In a retail environment, price labels are usually pasted on the products to clearly indicate the price of the item.  In addition, barcode label may be required for self assembled items or items that does not come with barcode.   You can make use of item information export feature to export barcode, price (inclusive or exclusive of GST) and other information to comma-separates file that can be read by barcode printing programs.

 

Stock Adjustments and Transfers

Besides replenishment, the HQ is equipped with various tools to manage stocks at the outlets.  Stock adjustments can be done at the HQ to record damaged goods, pilferages, etc.  Stock items can also be revalued at the HQ.  HQ can also initiate goods transfers between outlets to prevent excessive stock holding at any outlet. 

 

Pricing, Discount and Promotion

Selling prices of all items are set at the HQ and downloaded to the outlets.  You can setup multiple price lists for different types of customers.  Hence, it is possible to implement membership schemes using a different price lists.  Quantity discounts structures can also be set up for each item. 

 

Promotions, either storewide or targeted at certain customer groups can be planned and executed at the HQ.  The point-of-sale program picks up promotion prices for promotional items during the effective period of the promotion.

 

Sales Order Processing

Sales orders entered at the outlet may be processed at the outlet or the HQ.  Where orders are processed at the HQ, you can make use of the delivery schedule feature to plan daily delivery.  Delivery planning can be done based on sales orders or delivery orders.  Invoicing for sales order processed at the HQ can be done using the sales module. 

 

Purchasing

Ordering of stock is done at the HQ with the appropriate authorization.  This makes it easier for purchasers to administer every order and at the same time take advantage of quantity discounts that may be available.  Purchase orders issued at the HQ may have shipping instructions requesting vendors to delivery goods directly to specific outlets.  Goods ordered may also be received at the HQ and subsequently transferred to the outlets.

 

Customer Management

Customer records captured at the outlets are further maintained at the HQ by assigning the appropriate profiles that can be utilized for more precise database marketing.

 

Setting Retail Sale Policies

HQ sets the retail preferences and policies that determine what can be done at the outlets.  For example, HQ may disallow editing of price during transaction entry or disallow entering of refund transactions.  These preferences are designed to prevent fraud at the remote outlets.

 

Security Control

Administrators at HQ set up user IDs for cashiers at each outlet and assign access rights and permissions to each user.  This ensures that unauthorized users do not get access to sensitive information and outlet operation is carried out in accordance to company policies.  

 

Monitor Daily Activities

Hourly activities at the outlets are captured and shown in the Retail Sale Audit Tape report for managers at the HQ to review.  In addition, day-end reports for retail and sales order activities tracks the daily sales amount, collection amount as well as the working hours of each cashier and the cash registers they used.

 

Performance Analysis

Performance of each outlet, stock item, salesperson or buying pattern is analyzed at the HQ.  Besides a range of built-in performance analysis reports, you can make use of the powerful built-in report writer to design customized analysis reports that provide greater insight into the retail operation.