||||| Distribution Management
FAQ
Q1. Can I manage inventory and transaction
for multiple locations with e-Solution Distribution?
Answer: Yes, you can set up multiple locations for inventory
management as well as transaction entry.
Q2. Does e-Solution Distribution keep track
of an access audit trial?
Answer: A detailed usage log is kept for every instance of
user access. Where overriding takes place, an entry is added to
the overriding log.
Q3. Are there controls built into the
transaction processing modules?
Answer: You can make use of the transaction audit and
approval feature to built controls at each point of the transactions
processing cycle. E.g. Control can be placed at the point of
converting a sales order into a deliver order.
Q4. Can I use it to manage products that are
perishable?
Answer: Yes, e-Solution Distribution supports products with
serial number, batch number, expiry date and warranty.
Q5. Which type of items does e-Solution
Distribution support?
Answer: Normal items, kits, assembled items, consignment
items, concessionaires and services.
Q6. What about items with multiple units of
measure?
Answer: e-Solution Distribution allows you to define
different units of measure in relation a base measure.
Q7. How can I manage different prices for my
products?
Answer: You can make use of the price management feature in
e-Solution Distribution to define price lists and subsequently prepare
and update prices on a global basis.
Q8. Besides the built-in reports, how can I
obtain additional reports from the system?
Answer: You can make use of the built-in report writer to
design additional reports.
Q9. Does e-Solution Distribution handle
landed cost?
Answer: Yes, you can define additional costs to be absorbed
into the items during goods receiving.
Q10. Can I combine multiple deliveries into a single invoice
when billing my customers?
Answer: Yes, you can bill each delivery individually or
combine deliveries made to the same customer into one invoice.
This is also applicable to goods receiving.
Q11. Can I have
partial billing of delivery orders?
Answer: Yes, you can invoice part of the items delivered in
one DO.
Q12. I have some
items that I regularly sell to my customers. Can I have them in my
sales order by default?
Answer: For each customer, you can set up one or more
regular orders containing the items that they order on a regular basis.
You can then create new orders using regular orders as a template.
Q13. How can I
prevent sensitive information from being seen by unauthorized users?
Answer: You can make use of the security feature to prevent
such users from accessing modules or master records. You can also
restrict access to sensitive fields in the master records. In
addition, permissions settings in e-Solution Distribution allow you to
hide item cost when user enters transactions.
Q14. I have goods on
consignment for which suppliers bill for the quantity sold. Can
e-Solution Distribution handle these situations?
Answer: Yes, e-Solution Distribution supports consignment
goods. You can perform receiving, selling and returning of
consignment goods in the system.
Q15. Sometimes I run
promotions by offering selected items at special prices. Does
e-Solution Distribution cater to that?
Answer: You can set up promotions and define their effective
period. Prices for items on promotion can also be defined.
During the promotion period, e-Solution Distribution pulls the promotion
prices as the selling price for affected items.
Q16. Sometimes I
sell two or more items as a bundle. Can e-Solution Distribution handle
this?
Answer: Yes, you can create kits made up of the items you
intend to bundle together. You can even edit the kit components
transaction entry.
Q17. Can I revalue
my stock items to reflect their current cost?
Answer: Yes, you can make use of the stock revaluation
function to do so.
Q18. Sometimes, I
have to write-off stock items due to pilferage, damage or other
reasons. Can I do so with e-Solution Distribution?
Answer: Yes, you can make inventory adjustments with
user-defined stock handling types.
Q19. Some of my
customers have multiple outlets. How can I keep track of them and
ensure delivery to the right outlet?
Answer: You can define multiple addresses for each customer.
When entering sales transactions, you can select the delivery address
from these addresses to avoid delivery errors.
Q20. I need extra
fields for long remarks in my transactions. Does e-Solution
Distribution provide for that?
Answer: Yes, long remark fields are provided for each item.
You can also enter messages in between items.
Q21. Can e-Solution
Distribution handle assembly with absorption of overheads?
Answer: Yes, you can define assembled items with components
and add overheads for absorption during the assembly process.
Q22. We have a high
inventory level and plan to carry out regular stock take. However
we are concern that this will disrupt our operation.
Answer: With e-Solution Distribution, this is not a problem.
You can carry out stock take without disrupting your operating as
e-Solution Distribution allows you to update stock take results
concurrently with daily transactions with its dynamic physical
inventory.
|
